How we work

Five stages, and you know what happens at each one.

Each stage has a defined output, so you know the scope, the price and the timeline from the outset.

01
Specify
You build an indicative specification in the Quote Builder, or we build it with you on a call.
Output: Itemised upfront range and monthly figure.
02
Scope
We walk through the operation as it runs today.
Output: Confirmed price and written scope.
03
Build
The platform is developed against the written scope.
Output: A completed build, ready for review.
04
Launch
Data migration, role setup, training and tenant briefing.
Output: Live platform with trained team.
05
Support
We handle support, fixes and continued development while the subscription runs.
Output: Agreed response time and ongoing changes.

What we ask of a client

Delivery works both ways.

A named contact who can make decisions during scope and build.

Access to the process as it runs day to day, rather than the tidied-up version.

Timely feedback on the completed build when it is presented.

Honesty about constraints, budget and timelines from the outset.

What we hold ourselves to

A written scope before any build work starts.

A completed platform presented for review before launch.

A fixed price for the agreed scope, with changes agreed before we build them.

A named response time for support once the platform is live.